HyperTunnel® – Remote Assistance
Maximize experts at your headquarters – HyperTunnel® instantly “teleports” experts from HQ to remote worksites.
Organizations have difficulty leveraging experts to guide frontline workers during manual intensive tasks in complex and dangerous scenarios.
The right expert, at the right time, and the right place.
Leverage experts across remote worksites for optimization, cost saving and risk reduction.
Improved efficiency and effectiveness of field work.
Faster response, reduced downtime and increased customer satisfaction.
How It Works
A Digital Twin of the worksite at the Headquarters and an Avatar onsite to show what to do.
Remote worksite 3D scanned in real-time (or in advance) to create an immersive digital twin at HQ.
Expert in headquarters has complete situational awareness of the worksite.
Avatar of the expert and visual instructions are placed at the remote worksite.
Technician at worksite captures field data and shares it real-time in spatial context.
Computer Vision is used to identify and place an interactive 3D model of the relevant object.
Technician can see actions demonstrated by remote experts like if they were at the worksite.
Experts can virtually make and leave annotations, memos and other information at the worksite.